Shipping Policy – MORECARE

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Within Pakistan

• Standard Delivery: 2–5 business days (major cities).

• Remote Areas: 5–7 business days.

• Shipping Fee: Free on orders above PKR 3,000, otherwise a flat rate of PKR 250 applies.

International Shipping (Optional – only if you plan later)

• Currently, we are shipping only within Pakistan. International delivery will be launched soon.

Order Tracking

• Once your order is dispatched, you will receive a tracking number via email/SMS.

• You can track your shipment directly on the courier partner’s website.

Cash on Delivery (COD)

• Available across Pakistan for orders up to PKR 20,000.

• For higher-value orders, prepayment may be required.

Delays

• Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, courier delays, strikes).

• In case of a delay, our support team will keep you updated.

Damaged / Lost Packages

• If your package arrives damaged, please contact us within 48 hours with photos.

• For lost packages, we will coordinate with our courier partner to resolve the issue.

Contact Us

If you have any questions about shipping, reach out at:
📩 support@morecare.pk
📞 +92 333 4296207